Jerre L. Stead


Jerre co-founded CustomersFirst Now, LLC (CFN) as a way to share his learnings from leading seven Fortune 500 publicly held companies over the past 40 years with a CustomersFirst approach. Jerre knows from experience that placing customers (including colleagues) first, is the surest way to improve a company’s financial performance, delight customers and engage colleagues.

Jerre is also currently Executive Chairman of IHS Inc. He led IHS to a very successful IPO in November of 2005 as CEO and Chairman, after a tenure of 13 years with revenue growth from $300 to over $2.2 Billion. IHS is the global leader in its industry.

Prior to CFN and IHS, Inc, Jerre’s experience includes:

  • Chairman and CEO of Ingram Micro. With great vision, global expertise and a clear Customers First approach, Jerre took Ingram Micro public in November 1996. At that time, this was the largest IPO in history for a technology company. Under Jerre’s leadership Ingram Micro grew from eight billion to a 31 billion dollar company doing business in over 120 countries. The company was number 41 in the Fortune 500 for the year 2000.
  • Jerre began his career in 1965 at Honeywell, Inc., where he spent 21 years and held a number of executive management positions in the United States and Europe. He was the Chairman and CEO of Honeywell-Phillips Medical Electronics from September 1980 to June 1982. He returned to the United States as a group executive of the Homes and Buildings organizations in July of 1982.
  • In 1987, he was named President and COO of the Square D Company, a leading manufacturer of electrical distribution and factory automation products. He was promoted to Chairman, President and CEO in 1988 and served in that capacity through 1991.
  • In 1992, Jerre was named Chief Executive Officer of AT&T Global Business Communications Systems. He was promoted to Executive Vice President of AT&T and Chairman and CEO of AT&T Global Information Solutions (NCR Corporation) in 1993. He was a member of AT&T Management Executive Committee. During this time Jerre was also the chairman of NCR Japan, a publicly traded company.
  • In January of 1995, Jerre left AT&T to become Chairman and CEO of Legent Corporation, leading it through a successful merger with Computer Associates.

Jerre is a graduate of the University of Iowa where he earned his BBA, and of the Harvard University Advanced Management Program in Switzerland. Jerre has been on 34 corporate boards during his career. In 2009 he was chosen as an Outstanding Director, one of 55 in the last ten years by the Financial Times. Jerre also serves on the Salk Institute Board of Directors, and is Chairman of the Banner Alzheimer’s Institute as well as Chairman of the board of Garret evangelical seminary. He is a past Chairman of the National Electronic Manufacturers Association and the Center of Ethics and Values at the Garrett Seminary.