Steven B. Williams

Chief Product Officer

Steven B. Williams is the Chief Product Officer for CustomersFirstNow, LLC (CFN) and is responsible for building best-in-class products for CFN. He has spent over 22 years providing award-winning products across a myriad landscape of enterprise and startup markets. His primary goal is to deliver world-class products that exceed customer expectation and deliver customer delight.

Prior to CFN, Steven was Vice President of Teridion, Inc. located in San Francisco directing and managing a worldwide product that leveraged the cloud to deliver greater Internet performance. He led the company from the initial rounds of financing through the first customer wins, closing over a million in revenue and providing significant leadership in product strategy, market direction and deal closure. He was responsible for driving product direction and strategy, engaging with customers to ensure a desirable product and managing the team for a smooth and successful worldwide product release.

Before joining Teridion, Steven had held a number of product leadership positions in Enterprise, Startup and Midsize business. He has held Senior Global Product Management positions for both Avaya and Polycom with P&L experience and responsibility of over $150 M. He was Director of Retail and Operations at Verint Video Solutions where he delivered over 250 M in product solutions to companies such as Home Depot, Walmart and Target. He has held senior leadership positions in several startup companies including Teridion, CleverPear and Sorceron. In addition to the many business leadership roles, Steven has proudly served five years in the US Navy.

Steven is a graduate of New Mexico State University and Colorado Technical University with honors.